Overview of the day

  1. Doors Open
  2. Talks
  3. Lunch
  4. Lightning Talks
    Attendee Lightning Talks

    Hear quick, five-minute talks from Shopify Partners on their tips and tricks of the trade.

  5. Talks
  6. Break
  7. Talks
  8. Networking
  1. Office Hours
  2. Office Hours
  3. Office

Wednesday, November 29, 2017

  • 07:30 PM

    Pre-event Networking Evening

    For anyone who is arriving early to Melbourne, we will be hosting a pre-event networking evening with all of our speakers and fellow attendees. Join us at the SmartrMail HQ for drinks and small bites on us!

    SmartrMail HQ

    81 Sackville St, Collingwood

Thursday, November 30, 2017

  • 09:00 AM


    Please join us for breakfast once you register. We are also offering office hours during this time.

  • 10:00 AM

    Shopify Keynote

    Shopify's Themes team dives deep on building for small screens and sweats the design, layout and implementation details that make the user experience.

    Nathan Ferguson and Guillaume Granger

    FED Lead, Themes & Theme Designer

  • 10:45 AM

    Avoiding Scope Creep with Standardization

    Bodog Olah delves into how his agency establishes standards on every project to increase efficiency and help avoid scope creep.

    Bodog Olah


  • 11:30 AM

    Partner Presentation - NS8

    We will hear from our Tour Partner on best practices in storefront protection.

    Adam Rogas


  • 12:00 PM

    Lunch Break and Office Hours

    Please join us for lunch on the main floor. Office hours will also be running during this break.

  • 01:30 PM

    Lightning Talks

    Quick, five-minute talks from 6 Shopify Partners on their tips and tricks of the trade.

  • 02:00 PM

    Partner Presentation - Mailchimp

    We will hear from our Event Partner, Tom Davis of Mailchimp, on their Partner Program.

    Tom Davis


  • 02:15 PM

    Pitching (Im)perfection

    How you pitch clients depends on many different factors: experience, what stage your business is at, skill-sets, team culture, and service delivery style, to name a few. Conquer the world of pitching with this talk by Rebecca Twemlow, who walks through how to craft a foolproof pitch.

    Rebecca Twemlow


  • 03:00 PM

    6 Keys to Building an Ecommerce Agency with Profitability and Growth in Mind

    Learn actionable strategies and tactics for profitably scaling your Shopify agency. Dylan Whitman covers how his agency grew to 70 staff and eight-figure annual revenue in just four short years.

    Dylan Whitman


  • 03:45 PM

    Coffee Break and Office Hours

    Take a break for coffee, and a light snack. We will also continue office hours during this time.

  • 04:15 PM

    Custom Application Development for Partners

    How Disco plans, builds, deploys, and maintains apps for clients, as well as practical advice on design, sales, and development.

    Gavin Ballard

    Disco Labs

  • 05:00 PM

    How to Improve Customer Satisfaction

    Learn how to deliver great service that makes your customers happy. Kim Carruthers will discuss strategies ranging from choosing the right clients, to defining and managing scope, controlling delivery dates, and creating a great lasting impression.

    Kim Carruthers


  • 05:45 PM

    Networking Happy Hour

    Please join us for refreshments and snacks to end the day.

  • 07:30 PM

    A Day with Shopify Afterparty powered by Trustpilot

    Continue the evening with Shopify and Trustpilot just down the street at Pilgrim (Federation Wharf, 15-19 Federation Drive). Drink tickets will be provided and we will be serving some light snacks.


    Federation Wharf, 15-19 Federation Drive


Office hours

Get some invaluable face time with your region-specific Partner Manager. Chat about your business’ growth, the challenges you’re facing, or what opportunities are on the horizon.

Deakin Edge

Deakin Edge

1 Flinders St., Melbourne VIC 3000, Australia

Located in Federation Square, downtown Melbourne, Deakin Edge is a glass theatre looking across Yarra River to the Melbourne Cricket Ground and Alexandra Gardens.